Term and Conditions

1. Our Customers

Classy Shoe Shop caters to discerning clients who appreciate premium footwear and apparel. Our products are designed for individuals who value quality craftsmanship, refined aesthetics, and exceptional service.

2. Website Use

2.1 Access and Account

You may browse our site without registration. To make purchases, you may need to create an account with accurate and current information.

2.2 Prohibited Conduct

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the site’s functionality
• Use automated systems to extract data

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, colors, and images. However, slight variations may occur due to monitor settings.

3.2 Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Pricing

Prices are in USD and exclude applicable taxes and duties. We may adjust prices due to market conditions but will honor the price at time of order confirmation.

4. Orders and Payments

4.1 Order Process

Your order constitutes an offer to purchase. We confirm acceptance when we send an order confirmation email.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that your payment information is accurate and authorized.

4.3 Order Processing

Orders typically process within 1-2 business days (excluding weekends and holidays). You will receive tracking information upon shipment.

5. Shipping and Delivery

5.1 Shipping Options

We offer:

• Standard Shipping ($12.95): Via DHL or FedEx, delivery within 10-15 business days after shipment
• Free Shipping: Via EMS for orders over $50, delivery within 15-25 business days after shipment

5.2 Delivery Areas

We ship worldwide except certain Asian and remote regions. Customers are responsible for any customs duties, taxes, or fees.

5.3 Delivery Issues

Report non-delivery within 30 days of shipment. We will investigate but cannot guarantee resolution for issues beyond our control.

6. Returns and Exchanges

6.1 Return Policy

You may return items within 15 days of delivery, provided they are:

• Unworn and undamaged
• In original packaging with all tags attached
• Not marked “Final Sale” or personalized

6.2 Return Process

Email [email protected] within 15 days to initiate returns. Include:

• Order number
• Item details
• Reason for return
• Preferred resolution

6.3 Refunds

Refunds are issued to the original payment method within:

• 5-10 business days for credit cards
• 3-5 business days for PayPal

Original shipping fees are non-refundable unless the return results from our error.

7. Intellectual Property

All content on our site (logos, text, images, etc.) is our property or used with permission. You may not reproduce, distribute, or create derivative works without our express written consent.

8. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability for any claim related to these terms or your use of the site shall not exceed the amount you paid for the product in question
• We are not responsible for delays or failures in performance due to events beyond our reasonable control

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.

10. Changes to Terms

We may update these terms periodically. The current version will always be posted on our site with the effective date. Continued use after changes constitutes acceptance.

11. Governing Law

These terms are governed by the laws of the State of [State], USA. Any disputes shall be resolved in the courts located in Glendale, Arizona.

12. Contact Us

For questions about these terms or any other matter, please contact:

Classy Shoe Shop
Attn: Customer Service
6802 North 67th Avenue
Glendale, US 85301
Email: [email protected]