At Classy Shoe Shop (“we,” “us,” or “our”), we value your trust and are committed to protecting your personal information with the same care we apply to curating our premium footwear and apparel collections. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.classyshoeshop.com.

1. Information We Collect

To provide our sophisticated shopping experience, we collect the following types of information:

  • Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment details when you make a purchase.
  • Transaction Information: Details about purchases, payment methods (including credit card/PayPal information processed through secure gateways), and order history.
  • Technical Information: IP address, browser type, device information, and operating system for security and analytics purposes.
  • Usage Data: Pages visited, time spent on site, and interaction with our products to enhance your shopping experience.
  • Communication Data: Records of customer service inquiries and preferences when you contact us at [email protected].

2. How We Use Your Information

We use your information with the sophistication and discretion our clientele expects:

  • To process transactions with our PCI-DSS compliant payment systems
  • To provide global shipping and customer support
  • To improve our product offerings and website functionality
  • To send order confirmations and shipping notifications
  • To prevent fraud through real-time monitoring systems
  • For limited, tasteful marketing communications (with opt-out options)

3. Data Sharing and Disclosure

We maintain the discretion expected by our discerning clientele:

  • Service Providers: We share only necessary information with payment processors (Visa, MasterCard, PayPal), shipping carriers, and IT security providers.
  • Legal Compliance: We may disclose information when required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred under confidentiality agreements.

We never sell your personal information to third parties.

4. International Data Transfers

As we serve a global clientele (excluding certain Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws through Standard Contractual Clauses or other approved mechanisms.

5. Data Security

We implement security measures that reflect the premium nature of our brand:

  • 256-bit SSL encryption for all transactions
  • PCI-DSS compliant payment processing
  • 3D Secure authentication protocols
  • Regular security audits and vulnerability testing
  • Limited employee access to sensitive data

While we implement these rigorous standards, no electronic transmission or storage is 100% secure. We encourage customers to use strong passwords and monitor account activity.

6. Your Rights

As our valued customer, you have the right to:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Object to or restrict certain processing
  • Withdraw consent for marketing communications
  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at [email protected]. We respond to all legitimate requests within 30 days.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to provide a seamless shopping experience:

  • Essential Cookies: Necessary for secure checkout and account functionality
  • Performance Cookies: Help us improve site performance
  • Analytics Cookies: Allow us to understand shopping preferences
  • Marketing Cookies: Enable personalized product recommendations

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

8. Children’s Privacy

Our products and services are directed to individuals aged 16 and older. We do not knowingly collect information from children under 16.

9. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page indicates when revisions were made. We encourage periodic review of this policy.

10. Contact Us

For privacy-related inquiries or to exercise your rights, please contact:

Classy Shoe Shop
Attn: Privacy Officer
6802 North 67th Avenue
Glendale, US 85301
Email: [email protected]